9:45 AM
Maria walks away
She spent 28 minutes with Jake. Liked the Rogue but not the blue one on the lot. Wanted white. Budget ceiling of $32K. Has a 2018 Civic to trade. Left without buying.
9:46 AM
Closer processes the conversation
47 seconds after she leaves: full profile extracted, lead scored at 87/100, Jake graded B+ (missed trade-in value and payment reframe). Follow-up email drafted and queued.
2:15 PM
A white Rogue hits the lot
Closer matches it to Maria's profile instantly. Drafts a personal email from Jake:
10:20 AM
Maria walks back in
She called Jake directly. She's coming Saturday to see the white Rogue. The deal closes at $31,200 with her Civic trade. Jake gets full commission credit.